Application Support Analyst

Location: Ringwood, Hampshire
Salary: £25,000 - £30,000
Contract: Full time - Permanent


About us:

DMC Canotec is a fast-growing technology company with offices in London, Kent, Hampshire and Bristol. Our aim is to provide high quality business solutions tailored to individual customer requirements.  

We are passionate about our staff and we are looking for a highly motivated Application Support Analyst to join our team.


Application Support Analyst - The Role:

Reporting to the Group Applications Manager, you will be responsible for developing the company’s internal software applications and systems.  You will work closely with a variety of people on various projects. You will be a keen follower of new technologies and be able to spot new innovative ideas to grow the business.  Self-motivation and enthusiasm, as well as excellent IT skills is essential.

Duties & Responsibilities:

  • Responsible for configurating and maintaining internal software applications (Microsoft Dynamics, Sage 200, IFS, Sharepoint, Inhouse Portals etc)
  • Running daily reports on application on performance
  • Solving day to day software application queries
  • Responsible for online security (managing licenses, administration rights etc)
  • Suggest and identify improvements to inhouse systems
  • Liaise with company stakeholders to review effectiveness of applications

Skills & experience:

  • At least 3 years application support experience / 2nd line support
  • SQL query skills
  • Maintenance of software applications e.g Sage, Microsoft Dynamics at advantage
  • Working autonomously
  • Ability to solve problems
  • Willingness to travel to other offices around the country

What’s in it for you?

  • 23 days holiday rising to 28, plus bank holidays
  • Stakeholder Pension Scheme
  • Healthcare Cashplan
  • Access to corporate discounts
  • Cycle to work scheme
  • Company bonus scheme

If you have the relevant skills and experience for this role, please click on APPLY and forward an up-to-date CV and cover letter, explaining why you are a good fit for this role.